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Privacy policy


Michelin commits to protect your personal data and be clear and transparent about the information collected and its use. This policy explains how the personal information collected when using our website or digital services, is processed by us. Please read the following policy carefully to better understand our practices and opinions regarding the use and treatment of personal data


1. Who are we and how can you contact us

The company’s full name is Manufacture Française des Pneumatiques Michelin ("Michelin")  and acts as a data controller whenever you use our website.

If you need to contact us, you will find available options below :

2. Websites in which this policy applies

The information included in this policy applies to the following websites:

For usage of your personal information related to the hiring process, please read clause 5 below

3. ABOUT privacy department

Even when everybody within Michelin is committed to protect and respect your privacy, the company has a Data Protection Privacy Department that is responsible of all personal data aspects of the company. You may contact us by e-mailing

4. Other policies you must read about

Even when this policy contains all related information as to how your data is collected and treated in our websites, we recommend you to read about the following subjects:

Additional privacy policies:

This is our main privacy policy for the use of the webesite and digital products offered by Michelin. However, there may be additional information in the privacy policy for specific digital products and services. Please read such policies when registering to or subscribing to these products or services.

Our cookie policy

When using our website and other digital products or services provided by us, information can be collected through cookies to differentiate it from other users of our website and other digital products or services. There is a separate cookie policy that explains the use and purposes of cookies. We recommend you to read about this policy following this link.

Linked platforms

Our website may contain links to and from our websites and digital platforms of our social networks, advertisers, members and social media sites. If you follow a link to any of these websites, please consider that such sites have their own privacy policies and we do not take any responsibility for them. Check these policies before sending information of any kind to those websites.

5. Information that can be collected from you

This section establishes:

We may collect and keep the following information about yourself:

Collected data Purpose / Activity Type of data Type of data Retention period
Account data

Will be processed to manage

the hiring process

Account e-mail and password

Based on the legitimate

interest of the controller

Necessary time to administrate the

applications and /or deactivate the account

Application data

Application data are collected

and process as part of the hiring

process through an online

questionnaire or a social media

Includes ID information,

professional career data,

qualifications and training,

financial and economic data,

as well as any additional comment.

Based on the legitimate

interest of the controller

Application data is kept for 5 years

after the hiring process (or last contact

with candidate).

Communication data

Used to be able to respond to your

comments, doubts and questions.

Information may include your

full name, e-mail and other personal

data provided to contact you.

Your legitimate interests

Will be used to assist and

respond you, based on the

legal framework for the

communication data process.

Contact information will be kept

the necessary time to follow up

on your requests. Afterwards,

data will be eliminated within a 6 month


Data alert

Are used to send you job offers that

match your criteria.

You will be asked to provide your

e-mail address for this purpose.

Legal Support for this matter

is consent.

Your information will be kept as

as you are subscribed to this service.


Voluntary information

When you provide information (E.g. the information mentioned in previous scenarios), we may ask for additional voluntary information. This information is identified as optional and is used to understand our customers better and adapt our services to them.

Statistical information

We also collect and use additional data, such as statistical or demographic information (attached data). These data may derive from your personal information but do not reveal your identity. For example, we may add your use data and device to calculate the percentage of users of our website that access to a specific functionality of our website, They are used only for internal commercial purposes.

Sensitive personal information

Even if we do not request confidential personal data, we don own some sections in our websites where you can send additional information, for example, when you send a review. If you send information in a free text section, just share that you feel comfortable with and always be aware it can be confidential information. If you send comments to our website, remember is will be visible to other users of the website.

Personal information and children

This website is not meant to be used by children, and we do not knowingly collect information related to children. If we detect information from children under 15 has been collected, we will take the corresponding actions to comply with the legislation regarding personal data protection, including deletion if necessary. If you realize your child (below 15) has provided any personal information without your consent, please advise immediately by e-mailing, so we can take the appropriate actions.

6. Information that is collected from you from other sites

In order to provide our services, we may receive information from you from other sources, that include:

7. Storage of your personal data

All the information that you provide is stored in safe servers inside the EEE. Even when we are committed to keep your information safe, the transmission of this data via internet is not completely safe. In cooperation with our suppliers, will make.

All information you provide to us is stored on secure servers within the EEA.
While we are committed to keeping your personal information secure, the transmission of information online over the Internet is not completely secure. We, together with our service providers, will make every effort to protect your personal information, but the information you provide is at your sole risk.

8. Sharing your personal information

We only share your personal data with those who need the information to be able to fill their responsibilities. We may share your personal information:

We may also use your personal information with others:

(i)    For legal purposes

If we are obliged to share or divulge to comply with any legal obligation, or to be able to apply our terms and conditions and other agreements, to protect the rights, property or security of the Michelin Group, internal or external customers. In this scenario, we may divulge your personal information to professional advisors that are subject to a confidentiality duty.

(ii)    Based on your consent

Third parties may collect information about yourself in our web and products or services using cookies or similar technologies, for example, to provide customized advertisements or create profiles. You agree those cookies through our cookie policy. You may read more about this subject here.

9. International data transfer

Michelin is an international group that own databases in the different countries that operates. It can transfer your personal data within the group or one of its databases or external partners located outside their country.

As the protection levels vary worldwide, we do not transfer your personal information to other companies within the group or outside the European Union that do not offer the same or similar data protection level than Michelin.

For internal transfers within the company, we have adopted internal rules that regulate the transfer of personal data to the European Union or the European Economic Area.

The data transfer outside of the group is governed by the BCR of the subcontractor or the contracts that contain particular clauses of the European Commission for suppliers established outside the EU to guarantee that the level of protection is similar to their country’s.

10. How long is your personal information kept?

As a rule, your personal information will not be retained for any reason longer than necessary to fulfill the purpose it was collected for, even the need to satisfy any legal requirement, accounting or informative. For specific retention periods, please refer to section 5 above.

To determine the appropriate retention period for personal data, the quantity, nature and sensitivity of the information is considered, as well as the potential damage the unauthorized divulgement of personal data, the purposes for which your personal data is processed and if such purposes may be reached by other means and the applicable legal requirements.

In some cases, you may ask for the deletion of your data: you may read about deletion rights below for further details.

Your data may be anonymous in some cases so they cannot be associated with you for investigation or statistical purposes, in such case, we may use this information indefinitely without previous notice.

11. Rights under the data protection legislation

Data protection legislation extends certain rights when it comes to the processing of your information. Such as:

For further information about your rights.

You have the right to know about the way we collect and process your personal information, including who we are, how we use your personal information and your rights in regards with your personal information. We have collected all the information you need to know in this privacy policy.

You have the right to access to the personal information we own about yourself. We can also confirm whether it has been processed or not and provide access to it.

If your personal information is not accurate or incomplete, you have the right to request it is corrected and updated. If we have shared your information with third-parties, we will inform them of any update you provide. You may update the personal information we own about yourself by contacting us using any of the options described in this privacy policy.

You have the right to request the deletion of your personal information when there is no reason for us to continue processing it. The circumstances under which you may request the right to be forsaken include when the information is no longer necessary for the purpose it was collected or processed originally and when you have withdrawn your consent to process it. There are some cases in which the right to be forsaken is not applicable, in case you need to know, feel free to ask.

You also have the right to “block” or delete the processing of your personal data. If you do, we will stop processing it.

If you want to transfer your personal information to a different supplier or copy the information for your own purposes, you are entitled to the right of it being transferred to someone else.

You have the right to request that your information is not processed for marketing purposes. Generally, you will be informed (before collecting your data) if we pretend to use your information and divulge it to third parties for such purposes. You may avoid such processing by checking certain boxes in the forms we use to collect your information. You may also exercise this right at any time, by contacting us at

You may provide instructions about the course of your data after your death which will be registered and when we hear about such event, they will be complied.

For further information about your data protection rights, please e-mail:

12. What to do if you are not satisfied?

We are committed to protect and respect your privacy. However, if you are nor satisfied with the way we collect or process your information or simply need to know more about your rights, you may contact us:

• E-mailing

• Using the postal mail to the following address Avenida 5 de febrero 2115-BIS Fracc. Industrial Benito Juárez CP 76120 Querétaro

You may also contact us by using our contact form in our Michelin Mexico website. We Will work along with you to solve any problem and respond to any question as soon as possible. You may also file a complaint at you can also find more information at Michelin México.

13. About data security

Michelin has implemented ways to protect the privacy, security and integrity of your personal data. The access to personal data is restrained to employees and suppliers that need the information and are trained to comply with the confidentiality rules.

At Michelin commercial sites, bank information is collected to process secure and legal payments. These security measures include the SSL coding (meant to make data illegible to others) during the collect or transferring of confidential data. Such information is utilized exclusively for payment purposes and will not be stored. Michelin guarantees that your personal data will not be altered, damaged or accessed by non-authorized third-parties Michelin garantiza que sus datos personales no sean alterados, dañados o accedidos por terceros no autorizados.

14. Changes to our Privacy policy

Our privacy policy nay be changed occasionally. Any change will be published in this website. If you have an active account with us, you may be notified via e-mail or the next time you login.


DATE : November 2019

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