FG Export Manager

Oportunidad publicada el 16 09 2023
Lugar :
Área :
Supply Chain
Tipo de Contrato :

Detalles de la posición

FG Export Manager

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  • Manage and develop the team in order to achieve the results related to the team’s mission 

  • Drive operations  and performance by engaging employees towards the achievement of the entity’s objectives and customer satisfaction

For a given Customer-to-Cash perimeter,
Managing and developing team:

  • Creates an environment, with pairs, that encourages empowerment, collaboration and autonomy for direct team and among teams

  • Guides the team to set objectives, aligned with the objectives of the entity.

  • Ensures that the team have the adequate and suitable resources to complete its activities

  • Manages priorities and guides the team to balance the workload according to the defined priorities

  • Develops and supports direct reports' career plans and learning opportunities

  • Provides regular and timely feedback to direct reports’

  • Manages the staffing movements taking into account the expectations of employees, the needs of the team and the entity

  • Applies company policies and procedures in managing direct reports.

  • Facilitates change at team level.

Driving operations and performance :

  • Helps team members understand the broader vision and guides the team towards results achievement

  • Ensures the operations are conducted properly, according to processes, standards, and customer requirements

  • Organizes and optimizes the means and solutions necessary to meet the objectives

  • Evaluates operations performance against service level agreement in place and ensures corrective action plans are in place

  • Coordinates actions with partners/customers to optimize the performance level

  • Identifies the upcoming critical situations in order to anticipate actions

  • Continuously seeks to improve performance of operations, customer and employee satisfaction


  • At least 5 years experienced in Export-Import, Customer Service or Logistics & Supply Chain operation and Customs regulations background is preferred

  • Direct experience in team management

  • Certified Customs Specialist (CCS) (ใบประกาศผู้ชำนาญการด้านศุลกากร) will be advantage

  • Fluent in English (Autonomy / Efficient)

  • Strategic thinking, Logical & Analytical thinking, Problem solving and innovative skills

  • Able to work under high pressure and challenging situations

Bangkok Office : The 9th Tower (MRT Rama 9)

Hybrid Working Policy